Responsible Gambling

At King J we take responsible gambling seriously. We want every player to enjoy controlled play and to know help is available if betting stops being fun. This page explains our approach to player safety, the controls you can use on your account, signs of risky behaviour and where to find support should you need it.

Our player protection principles

We prioritise safety, transparency and clear tools so you can set limits and take breaks whenever you wish. We promote informed choices and aim to intervene when patterns suggest a player may be at risk. Our approach is practical: give players control, offer timely support and make it easy to pause activity.

Activity-control tools

You can manage your play directly from your account. Tools include deposit limits, loss limits, session time limits, reality checks and temporary account breaks. You are in control and can adjust settings at any time, subject to any regulatory cooling-off periods that may apply.

Deposit, loss and time limits

- Deposit limits: Set daily, weekly or monthly deposit limits to keep your spend within comfortable levels.

- Loss limits: Choose a loss cap to stop play once losses reach a preset amount.

- Time limits and reality checks: Use session or play timers and receive regular reminders about how long you have been playing.

Self-exclusion and account breaks

If you need a longer break you can self-exclude for a chosen period. Self-exclusion blocks access to your account for the selected time and can include referral to support services. You may also request an account break for a short cooling-off period or lock specific features such as withdrawals or deposits.

Recognising signs of problematic behaviour

Look out for changes such as spending more than planned, chasing losses, neglecting responsibilities or borrowing to fund play. If you or someone you know shows these signs, consider using limits, taking an account break or seeking professional help.

Tips for safer play

- Only gamble with money you can afford to lose.

- Set limits before you start and stick to them.

- Use reality checks and take regular breaks.

- Keep gambling as a form of entertainment, not a way to solve financial problems.

Help and support organisations

If you need confidential advice or longer term support, we encourage you to contact recognised UK services such as GamCare, GambleAware, your local NHS mental health services or Gamblers Anonymous. These organisations provide free, non-judgemental help and can offer practical steps for recovery.

Getting help from KingJ

If you want to discuss limits or need assistance with self-exclusion, contact our support team through the in-site help options. We will handle requests promptly and provide guidance on next steps, including referrals to specialist organisations where appropriate.