King J Casino Privacy Policy
At King J we take your privacy seriously. This page explains how we collect, use and protect the personal information you provide when you create an account, play games, place bets or otherwise use our services. We aim to be clear about what we hold, why we hold it and how you can manage your details.
Types of data we collect
We collect a range of information needed to operate an online casino and sportsbook service. This includes personal details you supply to us, technical information about your device and browser, and transactional records of your account activity. We only collect data that is relevant to providing our services and meeting our regulatory and safety obligations.
Personal data
Personal data covers items such as your name, date of birth, address, email, telephone number and payment details. We also collect identity verification documents when required for account checks or withdrawals. We store this information securely and only use it for account setup, customer support, regulatory checks and payment processing.
Technical data
We gather technical data about your device and connection, including IP address, device identifiers, browser type, operating system and location data derived from your IP. This data helps us maintain security, prevent fraud and improve site performance. We also collect usage data such as pages visited, session length and errors encountered.
Transactional data
Transactional records include deposits, withdrawals, bets, game history and bonus activity. We keep these records to manage your account, process requests, handle disputes and meet our legal and reporting obligations. Transactional data is retained in accordance with our internal retention policy.
Use of information
We use your data to operate your account, verify identity, process payments, provide customer support and detect suspicious activity. We may also use information to communicate about important service changes, to respond to enquiries and to comply with legal requirements. We do not sell your personal data to third parties for marketing.
Data protection practices
We protect your information using standard security measures, including encryption in transit and access controls on our systems. Access to personal data is restricted to authorised staff and third-party service providers who require the data to perform their services. We regularly review our security practices to help keep your details safe.
Cookies and tracking technologies
We use cookies and similar technologies to provide key site functions, remember preferences and measure site performance. Some cookies are essential for account security, while others help us deliver relevant content and analyse usage. You can manage cookie preferences via your browser or our cookie settings tool.
User rights
You have rights over your personal data, including the right to request access, correction or deletion of your information, and to object to certain processing. We will respond to valid requests in line with applicable law. For specific requests or questions about your data, contact us at [email protected].
Access, correction and deletion
If you wish to access, update or delete your personal data, please contact our support team. We may need to verify your identity before making changes. In some cases we may retain certain information where required for legal, regulatory or fraud-prevention reasons.
Information sharing and third parties
We share data with payment processors, identity-verification services, fraud-prevention providers and other partners who support our services. These third parties are contractually required to protect your data and may only use it for specified purposes. We may also disclose information where required by law or to protect safety and security.
Privacy policy updates
We may update this policy from time to time. Material changes will be notified on our site or by email where appropriate. Please review this page periodically to stay informed about how we handle your personal information when using KingJ.