Terms and Conditions
These Terms and Conditions set out the rules that govern your use of our platform and the relationship between you and King J. They explain your responsibilities as a player, the general requirements for using our services, how we handle deposits and withdrawals, and the steps we take to resolve disputes. Please read them carefully; by registering or using our services you agree to comply with these terms.
Account responsibilities
You must provide accurate personal information when registering and keep your account details up to date. You are responsible for all activity on your account and must ensure your login details remain confidential. If you suspect unauthorised use, contact our support team immediately at [email protected]. We may suspend or close accounts where we reasonably suspect breach, fraud, or misuse.
Eligibility requirements
To use our services you must be at least 18 years old and legally permitted to gamble in your jurisdiction. We may require proof of identity, address, or source of funds before allowing play or processing withdrawals. Accounts that fail verification may be restricted or closed. We do not accept multiple accounts; if duplicate accounts are identified we may merge, suspend, or close them in accordance with these terms.
Acceptable platform use
You agree to use our site lawfully and not for any fraudulent or abusive purpose. Prohibited conduct includes using third-party cheats, attempting to manipulate games, engaging in bonus abuse, or transmitting harmful code. We reserve the right to take action, including withholding winnings and closing accounts, where we detect prohibited activity.
General bonus and promotion rules
Promotions, bonuses, and free spins are subject to specific terms that apply in addition to these general conditions. Bonuses may carry wagering requirements, game restrictions, maximum bet limits, and expiry dates. We will publish the relevant promotion terms when an offer is active. Abuse of promotional offers may result in forfeiture of bonuses and winnings.
Deposits and withdrawals
Payment methods, minimum and maximum transaction amounts, and processing times vary by provider and by country. You authorise us to carry out checks required to process payments and to verify your identity before releasing funds. Withdrawals may be subject to delays for verification or compliance checks. Any fees applicable to transactions will be disclosed in the cashier or in your account statement.
Verification and limits
We may set account limits, including deposit, loss, stake, or withdrawal limits. You can request changes to these limits through your account settings. Verification documentation may be required before limit increases or withdrawals are approved.
Dispute resolution
If you have a complaint, contact our support team in the first instance. We aim to resolve disputes promptly and will investigate any concern fairly. If you are not satisfied with our response, further escalation details will be provided on request. We expect users to cooperate with any investigation into alleged breaches.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be notified to account holders by email or via a notice on the site. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. For account queries, contact [email protected] or visit your account area on KingJ for the latest information.